Missed-Call Text-Back for Plumbers
Every call you can't answer gets an instant text back in under 60 seconds — so the homeowner starts a conversation with you instead of dialing the next plumber.
How missed-call text-back works →Lead Follow-Up Systems for Plumbing Companies
Your plumbing company is losing jobs to missed calls. I fix that — automatically.
You can't answer the phone with your hands inside a wall. I build done-for-you systems that text back every missed call in seconds, follow up on every lead until it books, and recover jobs from your old customer list — so the homeowner with water on the floor books you, not the next plumber on Google.
No new software to learn. No staff to hire. The pilot is free — if it books nothing, you pay nothing.
<60smissed-call response time
300+automations built & running
72haverage go-live
Incoming lead (813) 555-0147 · Tuesday 4:38 PM
T+0s
📵 Missed call — your techs are on jobs
Sorry we missed your call! This is Mike's Plumbing — what's going on with your plumbing? Reply here and we'll get you taken care of.Auto-sent · T+8s
Water heater is leaking all over the garage floor. Can someone come today??T+22s
We can help with that. Here's a link to grab the next opening — a tech can be there between 6–8 PM tonight: mikesplumbing.com/bookAuto-sent · T+31s
✓ JOB BOOKED — Tue 6:30 PM · T+47s
The Problem
Every missed call is a job your competitor booked
7 / 10
plumbing companies I mystery-shopped didn't answer the phone. Only 2 ever called back — one took 3 days.
- Emergencies don't leave voicemails. A burst pipe or leaking water heater calls the next plumber on Google within minutes.
- Slow follow-up kills quotes. The first company to respond wins most jobs — speed beats price, reviews, and reputation.
- Your old customers are quietly leaving. Water heaters age and pipes wear out on a schedule. If you're not reaching out, someone else's ad is.
Do the math: miss 10 calls a month. If just 4 were real jobs at a $600 average ticket, that's $2,400/month walking to your competitor — and one missed water heater replacement alone is a $2,000+ job gone.
What I Build
The Lead Rescue System — plumbing lead follow-up, done for you
One machine with five parts. I build it, I run it, I keep it working. You run the jobs.
Speed-to-Lead Follow-Up
Website forms, Google inquiries, and emergency requests get a personal-feeling reply within 5 minutes — nights, weekends, and holidays included — then automatic follow-up until they book.
Old Customer Reactivation
Your past customers and cold quotes get a friendly check-in under your company name — booking water heater replacements, repipes, and maintenance from people you already know.
Review Engine
Every happy customer gets asked for a Google review at the right moment — so you're the obvious choice when someone searches "plumber near me" at 2 AM.
One Simple Dashboard
No software to learn. One screen shows calls saved, conversations started, and jobs booked — you see exactly what the machine is earning you.
Run & Maintained on Retainer
This isn't a "set up and disappear" project. I monitor it, tune it, and expand it every month — the machine never breaks, and it never stops following up.
Start Free
The Database Reactivation Pilot
Somewhere in your phone, inbox, and old invoices sit hundreds of past customers and quotes that never closed. Their pipes and water heaters didn't stop aging. Here's my offer:
"Give me your old customer and lead list. I'll run a reactivation campaign this week. If it books you nothing, you owe me nothing."
STEP 1
You send the list
Old customers, dead quotes, past inquiries — any format works. Even a shoebox of invoices. Takes you 15 minutes.
STEP 2
I run the campaign
A friendly, personal text-and-email sequence goes out under your company name, offering a plumbing check-up or quote refresh. I handle everything.
STEP 3
You take the booked jobs
Replies land on your phone as booked appointments. You run the calls. Then we look at the results together — usually thousands in recovered work.
✓ No contracts for the pilot. No software to buy. Worst case: free booked jobs.
How It Works
From leaking leads to a running machine in 72 hours
01
Free Lead-Leak Audit
I test your phone line and contact form the way a real homeowner would, and show you exactly where jobs are slipping away — in a free 30-minute call.
02
System Design
I map the Lead Rescue System to how your company actually books work — your hours, your service area, your ticket sizes.
03
Build & Go Live
I build, test, and launch everything with zero disruption to how you run today. Most companies are live within 72 hours.
04
Run, Tune, Grow
On retainer, I monitor what's booking jobs, fix weak spots, and expand the system as you grow — you never touch the machinery.
About
The guy behind The Bot Man
I'm Gabriel Mourão — an automation specialist working with plumbing companies across the US and UK. I've spent years inside service businesses, wiring up the systems that answer, follow up, and book while the owner is on a job.
Here's what I learned: almost every plumbing company loses jobs the exact same way — not because the work isn't great, but because nobody can answer the phone from under a sink. So I stopped building everything for everyone and focused on the one machine that fixes it.
I build on professional-grade CRM and automation infrastructure (the same GoHighLevel platform used by thousands of agencies) — but you never touch it. You get a phone that never loses a job, and one dashboard that shows what it's earning you.
Missed-Call Text-Back
Speed-to-Lead
Database Reactivation
Review Automation
Done-For-You · Retainer
Client Results
What clients say
"Gabriel set up missed-call text-back and a full follow-up system. We stopped losing callers overnight and we're booking 20–30 more jobs a month without chasing anyone."
"The database reactivation campaign Gabriel ran booked jobs from old leads we'd completely written off. It paid for the entire project in the first two weeks."
FAQ
Questions plumbing owners ask me
What is missed-call text-back for plumbers?
When someone calls your business and nobody picks up, the system automatically sends them a text within seconds — "Sorry we missed you, what's going on with your plumbing?" — from your business number. Instead of a voicemail they'll never leave, the homeowner starts a text conversation with you, and the system guides them to a booked appointment. It's the single fastest way for a plumbing company to stop losing jobs to missed calls.
How fast should a plumbing company respond to a new lead?
Within five minutes — after that, the odds of reaching and booking a lead drop off a cliff, because plumbing problems are urgent and homeowners keep calling down the list until someone answers. Most companies take hours. My systems respond in under a minute, around the clock, which is usually all it takes to win the job before a competitor even sees the inquiry.
What is database reactivation, and does it work for plumbing companies?
It's a friendly text-and-email campaign sent to your old customers and unclosed quotes, under your company name, offering a check-up or a fresh quote. It works especially well for plumbing because the work is recurring by nature — water heaters age out, pipes wear, and past customers already trust you. Most established companies book thousands of dollars in work from a list they'd written off. I run the first campaign free as a pilot.
Do I have to learn new software or change how I work?
No. This is done-for-you: I build the system, run it, and maintain it. Booked jobs show up on your phone and calendar like they always have. You get one simple dashboard if you want to see the numbers — most owners check it once a week.
How much does it cost?
The reactivation pilot is free — if it books you nothing, you owe nothing. The full Lead Rescue System runs on a simple monthly retainer with a one-time setup fee; for most plumbing companies, a single saved job covers the month. Exact pricing depends on your call volume and what we build, which is what the free audit call is for.
How long does it take to get set up?
Most companies go live within 72 hours of our audit call. The reactivation pilot usually goes out within the same week you send your list.
Do you work with HVAC or other home service trades?
My systems are built for plumbing companies first — the copy, timing, and offers are tuned to how homeowners buy plumbing work. I take on HVAC and other home-service trades case by case, since the same missed-call problem applies.
Get Started
Get your free lead-leak audit
Tell me about your company and I'll test your phone line and contact form the way a real homeowner would — then send you exactly what I find, free. Prefer to start with the reactivation pilot? Just say so in the message.
I reply within a few hours, personally.
💬 Or message me on WhatsApp →